Peter Kennedy, seen here looking very pleased with himself, is being presented with a sales award at the Victron Distributors Meeting in Amsterdam Netherlands in November 2017. Peter has beenin business since 1991 designing, installing and servicingmarine electrical systems. Now we offer support to both professional installers and do-it-yourself boat owners who wish to undertake this work themselves.
"This is just a follow up from the generic tips for troubleshooting the multiplus. I followed your suggestions starting at #1 and continuing down to #10 once I did those steps the unit worked perfectly I believe disconnecting everything and resetting it corrected the problem. I still intend to update the firmware as it's a new install and you recommend starting out with a fresh firmware update. Your Tech support is second to none. Why would you buy from anyone else."
"I just want you to know how much a appreciate your prompt replies and all the help that you have been. It makes me happy that I purchased my equipment from you and that I am learning as I go and assembling the system on my own." JG