Posted by Peter Kennedy on 12/20/2017 to PKYS online store
Returns at PKYS are governed by our standard terms and conditions.
A link is displayed at the bottom of every page but here it is again:
When you return an item you get money back. We don't do exchanges. You can set up a return yourself by logging in to your account.
Clicking on the order you want to return
Selecting the item or items you want to return
You get to say why you want to return the item, and you can add comments or even add a file. Then you hit SAVE RMA. We will review the request, decide where the item needs to be returned to, and send you an email with instructions.
This is for items that are being returned in accordance with our standard terms and conditions. You will get a refund when your return has been received. If you wish to purchase something else, you can go ahead and do that in the meantime. If you want a warranty replacement because an item is defective please don't request an RMA, but instead use the Contact Us page to send us the information.