Setting up your Cerbo GX device to work on the Victron VRM


We recommend you set up your Victron Cerbo GX on the Victron VRM (Victron Remote Monitoring) portal as part of the installation procedure. It only takes a few minutes and is easier to do while the instructions are at hand and the installation is all fresh in your mind. Then if you ever need remote support it will be all set up on your VRM account and you will be able to put your Cerbo GX online and share your site. 


  • Get your Cerbo GX (or other GX device) online with internet connection.  You can use WiFi, a WiFi hotspot from your phone, or a wired ethernet connection to a router.  If you have a wired ethernet connection to a router there is no extra set up involved.  If you are using WiFi go to SETTINGS > WIFI > WIFI NETWORKS to connect the Cerbo GX to your network.

  • The first step after getting your GX device connected to the internet is to update the firmware. Go to SETTINGS > FIRMWARE > ONLINE UPDATES > CHECK FOR UPDATES > PRESS TO CHECK > UPDATE AVAILABLE > PRESS TO UPDATE

  • Then go to SETTINGS > GENERAL > NETWORK SECURITY PROFILE >  SELECT SECURITY PROFILE > UNSECURED > Press the bottom right arrow to confirm UNSECURED as the security level. This setting is for local connection to the GX device and required to be unsecured if you want to connect a marine chartplotter to the GX device.

  • While you are in SETTINGS > GENERAL your next step is to turn on REMOTE SUPPORT.

  • Then go to SETTINGS > VRM ONLINE PORTAL > VRM PORTAL and make sure FULL is selected.

  •  While you are in SETTINGS > VRM ONLINE PORTAL take note of your VRM PORTAL ID. 

  • One last step in the GX device to get your system fully accessible via the VRM. Go to SETTINGS > REMOTE CONSOLE > ENABLE REMOTE CONSOLE 

  • In a web browser go to vrm.victronenergy.com and register for a VRM account.  You will have to verify your email to complete this step.

  • Go to ADD INSTALLATION, select your device (in this case a Cerbo GX), enter your portal ID, and give your system a name.  The name step is optional but please do not omit this step.  Your system must be online while you complete this part.
Now that your GX device is now fully connected to the VRM, you can:
  • Enable Widgets.  Go to ADVANCED then WIDGETS then enable them all

  • Share your site.  This is for viewing only.  Go to SHARE.  You can share with everyone on Victron World, you can embed the site in a web page or share it with an individual

  • Invite a user.   This is for higher level access.  Go to SETTING  > USERS, invite a user, and if you want detailed support ALLOW FULL CONTROL
There is a video below that shows you how to get your GX device online, but the steps are a little different due to an older firmware version.

There are a few other things you can do.  Why not include a photo and a wiring diagram of your project?   That way if you want tech support in the future when the details are forgotten the wiring diagram and all the relevant information is there.  You could even make a list of the items in the project. They have to be stored as photos.  


The full instructions for this are online on the Victron website at this link:  VRM Portal Documentation  The online manual has lots of screenshots.   You can also refer to the Cerbo GX instruction manual. If you forgot to name your installation first time around you can go back later and name it.





Here is where to find the Widgets









CHECK IF YOU HAVE DONE IT CORRECTLY.  
HERE IS WHAT YOUR VRM PAGE NEEDS TO SHOW IF YOU WANT ME TO HELP YOU







3 Comments

Steve Fuller

Date 4/1/2021

Peter Kennedy

Date 7/16/2024

Thomas Lee Wilson

Date 7/15/2024

Peter Kennedy

Date 7/16/2024

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